Customer Action Required: Set up a new log in for

Posted by Micah Jones on Sep 8, 2016 12:17:24 PM

Important Customer Action Required

As announced in our previous email update to customers*, from August 30th, many new back-end changes to our support system are being updated to improve our services to you. The main two areas this is affecting are your clinic's access to the Help Site as well as the Customer Portal.  Please see updates and required actions from your clinic's users below. 

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Topics: Service, Software, help, knowledge base, EHR

Have you received notification from Merge that they are sunsetting their EMR product, OrthoPad?

Posted by James Egloff on Aug 10, 2016 9:30:00 AM

Have you received notification from Merge that they are sunsetting their EMR product, OrthoPad?  Have you heard about an agreement between Athena and Merge to convert OrthoPad clients to their platform? 

STOP!  Before you do anything, don't you owe it to yourself and your practice to evaluate a TRULY orthopaedic-exclusive solution designed around your unique needs?

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Topics: Service, Software, EHR

Urgent from CMS: PQRS - Immediate Action Required by June 30th

Posted by Liz Meitner on Jun 29, 2016 9:00:00 AM


Please see the forwarded URGENT email from CMS below. 

If you are planning on submitting your PQRS data for 2016 from Phoenix Ortho, you need to follow the steps below to Recertify your User Accounts with EIDM.  If this is going to be your first year reporting PQRS from Phoenix Ortho, you will need to have your EIDM account set up as a PQRS submitter.  If you have any questions on how to do this, please see our online help article Report Once using Phoenix Ortho EHR*.  This will guide you to how to report. 

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Topics: Service, PQRS

Imperfectly Seizing the Unknown

Posted by James Egloff on Nov 9, 2015 3:03:00 PM

Imperfectly Seizing the Unknown: Embracing Innovation in the Medical Profession

Kevin Kelly, former editor of Wired magazine, wrote an article several years ago where he discussed the radical transformation of the global economy based on the digital revolution of the 90s.  In the article entitled, “New Rules for the New Economy”, he postulated several “rules” to help individuals and companies thrive, not merely survive, under these new conditions. 

Without doubt the entire article is fascinating, yet one quote sticks out over all the others. Mr. Kelly proposed, “Wealth in this new regime flows directly from innovation, not optimization; that is, wealth is not gained from perfecting the known, but by imperfectly seizing the unknown.”  Profound, right?

Much like the digital environment that Mr. Kelly was writing about, there has been an equally radical shift in the business environment of private practicing physicians as well – one every bit as jarring and transformational.  It stands to reason that parallels can be drawn between the two events.

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Topics: Service, Software, EHR

CMS New Rules for Meaningful Use (MU) 2015 Reporting

Posted by Liz Meitner on Oct 9, 2015 12:21:00 PM
CMS recently released a final rule that specifies criteria that eligible professionals (EPs), eligible hospitals, and critical access hospitals (CAHs) must meet in order to participate in the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs. The final rule’s provisions encompass 2015 through 2017 (Modified Stage 2) as well as Stage 3 in 2018 and beyond. (See CMS links and PDFs below.)
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Topics: Service, meaningful use

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Phoenix Ortho's blog covers the latest updates for orthopaedic clinics, including CMS updates and other orthopadic specific EHR and related information. Get articles like these and more when you subscribe:

  • PV-PQRS Users: Set up Your EIDM Account
  • The Wild Wild West of Orthopaedic EHRs 
  • Embracing Innovation in the Medical Profession


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