For most clinics, payment collection is a critical issue. If the payment collection process takes too long or is too complex, it can easily result in missed payments—reducing the clinic’s income. Even if all other aspects of your orthopaedic practice are operating flawlessly, if your payment collection slips, then the practice as a whole may suffer.
Here’s an all-too-common scenario for doctors in an orthopaedic practice: It’s 8:00 pm on Friday night, and you’re stuck in your home office filling out paperwork. As a matter of fact, you’ve just had to cancel dinner plans with the spouse for the fifth time in the last two months because if you don’t get this paperwork done, your clinic won’t be able to get paid for the services you’ve rendered—and payday is coming up next week for your staff.
Fax management plays a large role in modern clinic operations. Many clinics receive important patient data via electronic fax (eFax) and have to spend countless hours manually searching for data and copying it over to their EHR solution.
Electronic Health Record (EHR) and Electronic Medical Record (EMR) software are supposed to make managing patient data faster, easier, and more accurate than the old hardcopy records systems medical practices used to rely on. However, many orthopaedic surgeons and practice managers seem to have problems with EHR systems—running into recurring issues that cause delays and impact the quality of care that they can provide their patients. This is part of the reason why organizations such as Software Advice created their EHR Buyer’s Guide to help healthcare facilities choose the right EHR system for their needs.