Patient check in is one of the most important processes in any clinic’s workflow. However, many orthopaedic clinics struggle to master their patient intake process. When patients show up, they fill out a long and complicated patient sign in sheet—then they wait for that information to be copied and filed by the front desk staff before they can see their physician.
In the overall healthcare industry, patient satisfaction has become an incredibly important topic. Improving patient satisfaction in clinics can be challenging, however—and this is no less true for orthopaedic clinics than it is for any other type of practice. Orthopaedic specialists have to consider many questions, such as: “What is patient satisfaction? What affects it? What does it mean for my orthopaedic clinic? How do I measure it? And, how can I improve patient satisfaction and outcomes in my practice?”
You know an orthopaedic physician has particular requirements that can’t be met by a multispecialty electronic health record (EHR) solution.
Do you struggle with patient data access in your EHR system? It's a common ailment: A 2018 Surescripts survey found half of physicians wished they had better insights available from their EHRs. Plus, 88 percent of respondents wanted to know if and where patients had received care elsewhere, but only 30 percent said they had an easy time finding this information.