By Paul McCune, Founder and CEO of Phoenix Ortho
At Phoenix Ortho, our mission has always been clear: empower orthopedic practices with technology that reduces administrative burden, eliminates inefficiencies, and keeps the focus where it belongs — on patient care. That commitment has guided every innovation we’ve launched, from our purpose-built orthopedic EHR to the introduction of Phoenix Go.
Now, we’re taking the next leap forward with a breakthrough that’s redefining how EHRs think, learn, and work for you: Cognitive AI.
When most people hear “AI,” they think of algorithms that follow commands or automate simple tasks. But Cognitive AI is different. It mimics aspects of human cognition — understanding context, learning from experience, reasoning through complexity, and communicating naturally — to deliver support that’s proactive, adaptive, and deeply intelligent.
Instead of just following instructions, cognitive AI can:
Understand intent and context, not just keywords.
Infer missing details and make intelligent suggestions.
Adapt over time, learning from real-world use.
Communicate naturally with clinicians and staff.
In healthcare, and particularly in orthopedics, these capabilities can dramatically improve outcomes: smarter documentation, more accurate coding, context-aware alerts, and automation that feels like collaboration — not interference.
We’re proud to introduce PoGo AI, the next-generation cognitive intelligence layer built directly into Phoenix Go. PoGo AI is not just an add-on — it’s a foundational leap in how your EHR can think, act, and assist.
PoGo AI transforms your workflow with:
Create SOAP Notes with Treatment Protocols: Automatically generate structured SOAP documentation based on encounter data, patient history, and clinical best practices.
Advanced NLU Report Writer: Harness 20 years of orthopedic data to produce outcomes reports with natural language understanding (NLU) — making data meaningful and actionable.
Simplified MIPS Compliance: Built-in logic streamlines reporting and compliance without manual data entry.
Voice Navigation: Open patient visits, insert protocol preferences, and generate notes using simple voice commands.
Voice-to-Text Dictation with PDF Transformation: Dictate notes naturally and convert them directly into finalized, shareable PDFs.
Productivity Boost up to 75%: Automate tedious workflows and extend support even beyond orthopedics — including concussion protocols and other subspecialties.
Enhance PoGo AI with USCDI v3 compliance, secure EHR interoperability, and MIPS reporting — all integrated without the friction or “mess” of traditional interfaces.
With PoGo AI, Phoenix Go evolves from a powerful orthopedic EHR into a truly cognitive platform — one that thinks with you, adapts to your practice, and removes barriers that slow down care. Imagine documentation that writes itself, reporting that explains itself, and workflows that manage themselves — all while you stay in control.
The results speak for themselves:
Fewer clicks and reduced data entry time
Faster documentation and reporting cycles
Improved accuracy and compliance
Higher throughput and revenue potential
More time for patient care and clinical decision-making
PoGo AI is more than a feature — it’s the future of orthopedic care delivery. Over the coming months, we’ll continue to enhance its capabilities, expand its clinical intelligence, and deepen its interoperability, all while staying true to one principle: technology should serve clinicians, not the other way around.
With Phoenix Go and PoGo AI, we’re delivering on that promise — transforming EHR from a passive tool into an active, thinking partner.
Thank you for trusting us to power your practice. We’re just getting started.
Paul McCune
Founder and CEO, Phoenix Ortho