Phoenix Ortho Wins 2022 Excellence in Customer Service Award

April 12, 2022

Dallas, TX—April 12, 2022—Phoenix Ortho today announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group. 

Since 2006, the Phoenix Ortho team has led with innovation to address the gaps in functionality in primary care EHR systems. They provide the only orthopedic-exclusive software that is customizable—integrating EHR, PACs, and practice management tools without all the limitations and bloatware in multi-speciality EMR products. 

Their commitment to listening to the needs of orthopedic professionals is what sets them apart. They leverage customer feedback to continuously improve their platform to support practices looking to improve patient care while streamlining operations and increasing revenue. 

“Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group. “It is our honor to recognize Phoenix Ortho as they are leading by example and making real progress on improving the daily lives of so many.”

The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.

About Phoenix Ortho 

Phoenix Ortho is a software company that helps orthopedic practices maximize revenue by streamlining administrative operations and giving physicians hours of time back in their day, thanks to their user-friendly, customizable platform and exceptional onboarding and customer support program. As the only platform exclusively built for orthopedic professionals, the Phoenix Ortho suite is the most trusted toolset that helps clinics improve patient throughput while enhancing the patient experience.

About Business Intelligence Group


The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.



Micah Jones

Chief Operating Officer

Phoenix Ortho



Maria Jimenez

Chief Nominations Officer

Business Intelligence Group

+1 (909) 529-2737

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