PTs are as important to the sports we all love and enjoy as the athletes themselves. Why would anyone doubt that?
You, as Professional PTs, have an important job that keeps you at the intersection between healthcare and athletics, and it's not a walk in the park (or about it) as many may presume. With sports activity all year round, you are always at the doorstep of new, unmatched challenges and opportunities as Physical Therapists.
But, does it ever feel like it's missing a balance?
Yes, you and many others all want the same thing.
That's why this article will show you how to take athletic care to a whole new level while increasing your revenue—an ideal win-win situation for everyone.
Literally, years of training, sacrifice, and dedication can rest on the outcome of one game—or worse, be destroyed by an ill-timed injury. It is part of your job as physical therapists to protect those dreams and legacies, not just treat the injuries.
In contrast, the pressure cooker which is any sports schedule calls for lightning-fast recovery times. That type of urgency is both a challenge and an opportunity for PT practices. Imagine being asked to treat a minor hamstring strain in a star quarterback two weeks prior to the Super Bowl. Traditional protocols would call for 4-6 weeks of complete rest and a gradual return to activity, but that timeline won't work for this kind of athlete. This is a circumstance that calls for novel thinking, state-of-the-art techniques, and the will to push beyond convention—while all the time considering long-term health and safety for the athlete.
In an environment where athletics rehabilitation is changing fast, what matters most is efficiency. Advanced electronic health record systems like Phoenix Go PT software are the game changers that would aid in streamlining documentation, billing, and communication. This would leave ample time for hands-on care of patients.
Major benefits of a robust EHR system include:
Having the skill and technology to be elite is really the easy part of that equation. You have to effectively promote these specialized services to athletes and teams and refer physicians in order to maximize your practice's potential.
Here are some strategies for differentiation within the hyper-competitive sports medicine environment:
Specialize and be known for specific sports or types of injuries. Obtain additional certifications, publish research, or create your own branded protocols for treatments.
Social Media programs like Instagram are great platforms to show off your work with athletes. A few ways to engage your following are through before-and-after videos, explaining high-tech techniques, and providing tips on training.
Organize seminars on injury prevention and performance enhancement for local coaches, trainers, and athletes. This will position you as a thought leader while building solid relationships.
Forge strategic partnerships with local sports teams, fitness centers, or sports medicine physicians for on-site services or preferred provider arrangements to provide athlete referrals.
Emphasize in your marketing that you have advanced equipment and EHR capabilities. After all, most athletes and referring physicians are attracted to those practices that have up-to-date technology.
Blog posts, podcasts, or YouTube videos that give answers to common questions and concerns of athletes raise your SEO. They are likewise very powerful in helping to prove expertise to prospects.
Virtually extend your reach with remote consults and follow-ups for athletes who need to be local to your practice.
Some KPIs you'd want to track for this goal include:
An evidence-based approach should serve as the impetus behind any marketing strategy to attract a pipeline of motivated athletes. This not only builds a practice but also fuels a positive cycle of competence, reputation, and growth.
First and foremost, as health professionals, we must serve the patients. Realistically, however, a practice must also be profitable to sustain its delivery of quality care. The implementation of the following strategies allows one to strike a balance in this delicate situation:
Be transparent about pricing and alternative treatments. Educate the person regarding the value of specialty care and why some techniques or technologies are more expensive.
Offer different levels of service to accommodate different budgets and needs. This might involve a standard treatment plan and additional, more intensive "elite athlete" packages.
Get the right appointment mix to avoid no-go hours but ensure that each patient gets the attention he needs. Consider extending hours or weekend appointments if most of the athletes have rigorous training schedules.
Go beyond one-to-one treatments. Group classes could be designed, selling rehabilitation equipment, or digital products like training programs or recovery guides.
More productive employees can maintain a larger caseload without compromising on quality. Invest in continuing education and certification of your employees
Take advantage of EHR systems and other software to save money on operations and enhance the quality of patient care.
Measure and publicize your success rates. Many athletes or referring physicians are willing to pay more for better results if they are demonstrated.
Develop good relationships with other health professionals, trainers/coaches, and athletic organizations. A good referral system will have a steady stream of patients thereby reducing reliance on expensive advertising.
We've seen how it will be possible for physical therapy professionals to assume key roles in helping define the future—one in which quality care is experienced as fully compatible with sound business practice.
If you're ready to take your practice to the next level, consider how Phoenix Ortho's Phoenix Go for PT solution can help you realize the goals of this article—from streamlined documentation to advanced analytics. Phoenix Go for PT is designed to optimize workflow and maximize care for your patients. Don't miss out on the chance to revolutionize your practice. Contact us here to get started.